Our sales engineers are just that - engineers. Comprised of Electrical, Mechanical and Chemical engineers, our Elmhurst Illinois based team understands the needs of design engineers and speaks their technical language. Developing innovative cost effective solutions is a process that we’ve perfected by working closely with our customers from the moment a design problem is identified through the final delivery in the product’s lifecycle. Here’s how it typically works:
Using Advanced Product Quality Planning, (APQP) techniques, the ChronoTherm Sales Engineering Teams work with customers early in the concept design phase to explore ways that PTC technology can be used to simplify the design and manufacturing of the needed product and reduce its overall cost. Once a design solution has been established, prototypes are manufactured and the customer and ChronoTherm work together to refine the design. Lessons learned during the prototype and testing processes are applied through APQP and incorporated into the final design. A thorough pre-production approval process then assures a smooth transition of the program into production at which point Chronomatic’s QS 9000 approved processes provide consistent quality and delivery for the life of the program.